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Monday, July 27, 2009

Giving Back


For years, I have been involved in various volunteer positions at Mt. Sinai Hospital, always finding them worthwhile and interesting. However, when I ended up in the hospital myself, 10 weeks before my due date with my youngest, I got to see the hospital from the other side, and was overwhelmed by the care, concern and professionalism of everyone I encountered. When my baby was born, she spent over a month in the NICU (neonatal intensive care unit), and I was daily thankful for all that the doctors and nurses did for our whole family. It then became clear to me that this was the area where my heart was, and where I wanted to focus my energies.

When I started nomie baby, which happened by a happy accident, literally, since it resulted from a spill, I always knew that it would be more than a business. It was inspired by my littlest, and I knew that it would not only be a way to help parents solve their messy problems, but it would enable me to give back to the NICU. A percentage of all profits go to Mt. Sinai's NICU, which give me a larger mission, and make my desire to make it a real success even greater. Through much of my work, I have found that many women entrepreneurs use their businesses to help give back, which makes working with them feel as if we are going beyond simply the business at hand! Giving back has always been important, but now everything seems to have come full circle, and successes seem to have a larger impact.

Monday, July 20, 2009

Me, Myself & I


While it's certainly not easy running nomie baby with a staff of me, myself and I, it has provided me with insight into every aspect of the business, and allowed me to be in touch with everyone from manufacturing to pr to the customers. It's wonderful hearing the feedback from everyone, and being able to respond to it. I have also noticed that this is appreciated by everyone as well, since I am frequently hearing how happy they were that I answered their question quickly, or how I was able to respond to a pr request in time for the deadline. While I'm sure that when I grow, the people in these positions will be able to do the same, there is nothing like hearing things first hand. Receiving an email from a happy customer who wrote to say that she loved her nomie baby car seat cover, and she needed to order another one, because her kids were fighting over who got to sit in the "nomie" seat was a thrill, and so was getting an email saying that Sarah Jessica Parker loves her matching pink nomie baby car seat covers for her twin daughters!

Again, I'm sure I will love hearing those sorts of comments from people who will ultimately be in charge of those areas, but opening the emails first does make me smile!